Stash Questions and Answers
How do I up date my phone number.
I'm trying to update phone number so I can log in on new device . old device is broke
Where can I add money at.
Where can I deposit money for my stash card
- via direct deposit;
- at any of the company participating retailers nationwide including CVS, Walgreens for some fee;
- by transferring cash from another bank account using ACH;
- by transferring money from your Stash Invest personal brokerage account within the app.
Account locked and I have to wait 24-48 hours for someone that can help to call me? What kind of customer service is this?
Horrible!
As soon as I have access to my account I will be closing it and never using this company again. What is the point of having people even answer the phone if they can not help?
How do i cancle a payment.
Idk what stash is put i was charged 9 dollars and i want to cancle this ans get my money back plz i never signed up for this
How do I access old account if I can't remember.
Im trying to make account and it won't let me put in my social security number in and it says I already have account but I can't remember what email or password
How come phone rep hardly have power or.
Knowledge to do anything major versus your waiting time to get a rep takes forever along with getting in touch with anyone email takes long. The phone rep is the immediate rep.
First line of defense she should be trained better and be more resourceful. Customer should be less stressed after getting off phone. The problem should be able to begin to get solved not more open ended. Where I have to be on a goose chase to solve or figure where begin solve a dam situation.
I gave simple instructions and she can't perform bc she doesn't have authority.
The whole world runs on phone rep. Make each experience count.
May I order my Stash car?I want to order my Stash card please.
I have a stash account. It has money on it. How do I transfer funds to another account.
You can only update your information after you have successfully logged in. If you can't login, try contacting Stash customer service. You can reach them via online support.